Our Customer Service Officers provide the following services at our Customer Care Centre :

• Caring Services Lost and Found for missing person and property Mailing service Limited photocopying ^ Local facsimile (Send Only) ^ Local phone call (Dailing Only) Smart Phone self-charging service Cross Border Coach Schedule Octopus Care value adding Coins exchange Guests' comments collection Transport enquiry Taxi Hiring Induction loop for hearing impaired Recycling of Rechargeable Battery Borrowing, Provision and Sale Wheelchair lending * Umbrella lending * Portable mobile charger lending * Wire Cable for Vehicle's battery lending Sewing kit * Facial mask *^ Tissue * Notepaper Sale of postage stamp * Eco bag borrowing * Sanitary napkin supply *^
• First Aid Services Body temperature measurement First aid box AED First aid device Shopping Escort tour Shop information Mall promotion events Free parking registration Leasing enquiry Shopping privileges information Baby Care Baby trolley lending * Baby trolley cover lending * Nursing cover lending * Baby diaper *^ Disposal baby bib * Warm wet tissue * Kids / baby cooling gel pad * Baby food and milk bottle reheat * Hot water supply Front-facing baby carrier* Seat cushion baby carrier*
• Pet Services Pet waste bags* Pet water dispenser* Pet potty pads* Pet carrier bag* Pet paw wash* Pet odor eliminator* Dog leash* Pet bowl* Pet wet wipes* Pet raincoat* Pet stroller lending*