Customer Care Centre Location
V city MTR Floor
Service Hour : 09:00am - 10:00pm
Our Customer Service Officers provide the following services at our Customer Care Centre :
-
Caring Services
Lost and Found for missing person and property
Mailing service
Limited photocopying
Local facsimile (Send Only)
Local phone call (Dailing Only)
Smart Phone self-charging service
Cross Border Coach Schedule
Octopus Care value adding
Coins exchange
Guests' comments collection
Transport enquiry
Taxi Hiring
Induction loop for hearing impaired
Recycling of Rechargeable Battery
* while stock lasts - Borrowing, Provision and Sale Wheelchair lending * Umbrella lending * Portable mobile charger lending * Wire Cable for Vehicle's battery lending Free complimentary raincoat * Free sewing kit * Free facial mask * Free tissue * Free notepaper Sale of postage stamp * Eco bag borrowing * First Aid Services Body temperature measurement First aid box AED First aid device
- Shopping Escort tour Shop information Mall promotion events Free parking registration Leasing enquiry Shopping privileges information Baby Care Baby trolley lending * Baby trolley cover lending * Nursing cover lending * Free baby diaper * Free disposal baby bib * Warm wet tissue * Free kids / baby cooling gel pad * Baby food and milk bottle reheat * Hot water supply
- Men / Women Washroom
- Nursery Corner
- Family Toilet
- Disabled Toilet
- E-Directories
- Free Wi-Fi
- Locker service (self-serve)